Quadpack Spain, a packaging distributor in continuous development, has recently been accredited ISO 9001. This certification was part of 2007 strategic plan to boost Quadpack Spain as an international organisation able to satisfy the most demanding customers in the cosmetic market. Consisting in creating a set of procedures that cover all key processes in the business, monitoring and keeping records of these processes, taking corrective actions when necessary and reviewing the quality system for effectiveness, ISO 9001 accreditation guarantees the highest level of quality of product and service which corresponds to Quadpack philosophy. That is why Tim Eaves, CEO, decided a year ago that obtaining this certification was a key 2007 objective;

“Most of our manufacturing partners already have ISO 9000 and the Quadpack Group operates a very strict supplier audit and approval process. Quadpack Spain is responsible for all product development and communication between these manufacturers and our valued clients so it is essential that our systems and procedures are robust, add value and result in the highest quality of product and service possible.”

The whole Quadpack Spain organisation was empowered around the project which created a real wave of enthusiasm among its 15 employee-team. An external consultant was also hired to elaborate the quality manual and up-grade the company standards to an ISO 9001 certification.

“Achieving the certification is not the final purpose of the action” says Tim Eaves after obtaining the ISO certification. “ISO 9001 registration provides quality standards which will allow Quadpack to have a real competitive advantage allowing a constant increase of efficiency in its quality management system to achieve the company strategic objectives and satisfy its clients”.