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We offer our customers a number of value-added services. We believe in outstanding customer service.
Our extensive network of supplier partnerships and in-house experience means we are well placed to manage all types of packaging projects from small product launches to large and multi-national promotions.
We can offer a dedicated team to manage your project from concept to product launch including consumer feedback, offering a full-circle service.
Our team of technical service representatives offer our customers a field support service.
They are available to visit your production facility to resolve any issues related to packaging performance and advise on areas of improvement.
Our experts are always on hand to provide technical solutions for your packaging needs.
The team is well experienced in most flexible packaging scenarios and work to define best material options for enhanced wrapper line performance; either by improvement on existing or development of new specifications.
Our dedicated, experienced and capable customer service team is happy to work with you to tailor your account management according to your business needs.
Our flexible and experienced in-house IT development team can work with you to ensure we meet your interfacing, labelling and other technological needs.
We have a highly skilled and experienced graphic services department who is available to provide the very best support and direction from concept right through to production.
With a vast experience of both Flexo and Gravure processes we can assist you in making an informed choice in selecting the most suitable print process for your design.
Pre-artwork support, colour optimisation, pre-press proofs and hands on support throughout design development are all part of the package.
Vendor Managed Inventory (VMI) / Vendor Suggested Inventory (VSI). We dedicate important resources to engage with our customers’ demand team to offer bespoke supply chain solutions. We have a proven history of success stories in reducing stock, optimising print runs and maintaining a high service level.
- VMI – Pulse Flexible Packaging offers a comprehensive Vendor Managed Inventory package
- We work with customers to gain intimate knowledge of their supply chain
- Identify greater efficiencies – eliminate waste
- Inventories are kept at optimum levels
- Managed promotional activity
- Our responsiveness provides a “sleep at night” factor